How to Return a Product

If you need to arrange a return please call our customer care department on 01285 686868 or email: customerservice@rapidracking.com

When contacting us to arrange a return we usually ask for the following information:

• Are the goods still within the 30 Day money back Guarantee?
• Are the goods still in the original packaging and in a resalable condition?
• What address would you like the goods collected from?
• Contact name and telephone number for collection.
• What are the opening times for collection?

We are pleased to offer a 30 day money back guarantee and free returns service. If you are not completely satisfied with your purchase please contact our customer care team.