Delivery
Free Delivery on all orders over £99 ex VAT (£118.80 inc VAT)
We offer Free Delivery on all orders over £99 (ex VAT) to Mainland England & Wales addresses. Orders under this value will be subject to a £20 delivery charge (£24 inc VAT).
Rapid Delivery on Everything!
All products are delivered in 2-4 working days, if ordered before 4pm. Deliveries are available Monday to Friday (excluding bank holidays and weekends) to a Mainland England & Wales address. An accurate delivery date will be provided after you place your order. We will provide you with online tracking, so you can keep an eye on your delivery.
Deliveries to Scotland, Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man and Scottish Highlands & Islands will be charged on an order by order basis, please contact our friendly team for a quote on 01285 686868.
Special Delivery Charges
Due to their nature, a small amount of items may incur additional delivery charges. In these circumstances, you will be advised at the time of ordering or when your order is confirmed.
Export
For export enquiries please contact our Customer service team on 01285 405189.
Collections
Due to COVID19 we will not allow collections at the moment.
FAQ about delivery
When can I expect delivery of my goods?
Your order will be delivered in 2-4 working days, if ordered before 4pm. After your order is confirmed you will receive an email providing an accurate delivery date as well as an EMAIL or SMS reminder on day of delivery. We will arrive between the hours of 8.30am and 6pm Mon-Fri (excluding bank holidays).
What is your delivery lead time outside Mainland England & Wales?
The delivery lead time outside of these areas are based on an order by order basis, please contact our friendly team for a delivery lead time on 01285 686868.
Do I get free delivery to an address outside Mainland England & Wales?
Our free delivery promotions do not apply to addresses outside Mainland England & Wales – please contact our team for a delivery quote on 01285 686868.
Can you bring my delivery inside the building?
Pallet deliveries are a kerb side delivery service only. Due to the nature of our products, it is unsafe for our drivers to:
- Manoeuvre deliveries up/down stairs or via a lift.
- Carry goods through a building.
- Unload the goods from the pallet.
How will my order arrive?
The majority of orders are delivered on a pallet - please advise us at the time of ordering if a pallet delivery is unsuitable. We are unable to take pallets away once a delivery has been made, and ask you to kindly dispose of these yourself.
Subject to the above, our delivery team will make every effort to deliver your order according to your requirements.
